- Appointments will be made by phone, email or text.
- Payment will be taken remotely on the day of your dog's session. A receipt can be emailed to you.
- You will receive a reminder by text or email the day before your appointment.
- Bring a face mask with you which should be worn when it is not possible to maintain social distancing, and if you come into the building.
- Please arrive 10 minutes before your appointment time so your pet can walk around and empty their bowels and bladder before their session.
- Keep your dog on a lead, and do not let them mix with other dogs or people.
- Adhere to social distancing regulations while at the church, and stay at least 2 meters away from other dog owners or visitors to the graveyard.
- DO NOT come into the building. I will come and collect your dog.
- There is a "Dog Parking Hook" beside the front door steps. A disinfected collar and lead will be waiting for you. Put the hydrotherapy collar and lead on your dog. Remove your collar and lead or harness.
- There is a bottle of hand sanitiser gel beside the steps for you to use.
- If you would like me to weigh your dog, just let me know.
- If you wish to watch your dog's hydrotherapy session, please follow instructions. Were a face mask and maintain social distancing.
- If you do not have a mask, you can purchase one for £2. (Please bring coins for the collection box). All proceeds will be donated to a local dog rescue charity.
- Even if you have a mask, donations are very welcome. The novelty collection box is quite addictive .... you have been warned!
- Towards the end of your dog's session, you will be asked to leave the church and return to the front door steps, ready to collect your pet.
- Once you have left the church, your dog will safely exit the pool, have a rinse in the dog shower, and have a quick towel dry before being returned to you outside.
- Your dog will be returned to you at the hook beside the steps at the front door of the church.
- Re-attach your collar and lead or harness and leave my collar and lead on the hook.
- If it is not possible to arrange the next appointment at the end of your dog's session, I will phone you to arrange another appointment.
I am taking on new patients, and this now includes fun and fitness swims and swimming lessons - but only where your vet is now happy to see pets for non-urgent appointments. Until recently, vets were advised by their governing body to only see pets with urgent medical needs. As I require all dogs who swim with me to have a health check and for their vet to confirm they are happy for that dog to swim by completing a vet referral form this can only be achieved if the vet is happy to see pets for this health check.
If anyone in your household has symptoms of COVID-19, please do not bring your pet for hydrotherapy until all symptoms have passed, and you have been given the all clear to come out of self isolation.
For up to date COVID-19 advice visit the official government website.